{"id":4331,"date":"2025-11-12T21:04:16","date_gmt":"2025-11-12T20:04:16","guid":{"rendered":"https:\/\/vivecordobatrip.com\/?page_id=4331"},"modified":"2025-11-12T21:05:46","modified_gmt":"2025-11-12T20:05:46","slug":"politica-de-calidad","status":"publish","type":"page","link":"https:\/\/vivecordobatrip.com\/en\/politica-de-calidad\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4331\" class=\"elementor elementor-4331\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-877ea94 e-flex e-con-boxed e-con e-parent\" data-id=\"877ea94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-150a2ce elementor-widget elementor-widget-text-editor\" data-id=\"150a2ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<figure class=\"wp-block-table\"><\/figure><p><b>Vive C\u00f3rdoba Trip<\/b>, aware of the need to ensure the quality of its facilities, has undertaken the implementation of a quality system based on quality standards (<b>UNE 189001:2011 Tourist Intermediation Services<\/b>) that guarantees the provision of an optimal, differentiated, satisfactory and continuously improving service. To this end, the organisation establishes the following commitments.<\/p><p>Firstly, with regard to the provision of the service, it undertakes to know and satisfy the needs of customers and thus offer a coherent, homogeneous and pleasant service. Furthermore, the management will try to ensure that the staff involved in the provision of the service is aware of the importance of adequate quality and environmental management by introducing principles of sustainability, social responsibility and good practices in their actions.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Secondly, the travel agency undertakes to promote innovation and modernisation in its services with the aim of establishing an efficient, accessible and optimal management adapted to the needs demanded by visitors, including those with physical or intellectual disabilities.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Finally, we recognise the importance of involving our staff in all of this and we are committed to encouraging the contribution of our employees in decision-making, as well as in all actions of the production process, all aimed at continuous improvement and enhancement.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>In short, thanks to the correct application of this quality policy and the commitment of all the members of the team to it, we will achieve an adequate service that guarantees the satisfaction of our visitors in an efficient manner. <span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Accordingly, this Quality Policy will be drawn up and reviewed annually by the management, which will ensure compliance and understanding by all employees, as well as its dissemination to any person\/entity related to the organisation and ensure that the entire policy is understood and carried out without exception.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Signed<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p>Address,<\/p><p>Mar\u00eda Jos\u00e9 Romo Bravo.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li>\u00a0<\/li><\/ul><\/li><\/ul><\/li><\/ul><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Vive C\u00f3rdoba Trip, consciente de la necesidad de asegurar la calidad en sus instalaciones, asume la implantaci\u00f3n de un sistema de calidad basado en normas de calidad (UNE 189001:2011 Servicios Tur\u00edsticos de Intermediaci\u00f3n) que garantiza la prestaci\u00f3n de un servicio \u00f3ptimo, diferenciado, satisfactorio y en continua mejora. Para ello, la organizaci\u00f3n establece los siguientes compromisos. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4331","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/pages\/4331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/comments?post=4331"}],"version-history":[{"count":7,"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/pages\/4331\/revisions"}],"predecessor-version":[{"id":4341,"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/pages\/4331\/revisions\/4341"}],"wp:attachment":[{"href":"https:\/\/vivecordobatrip.com\/en\/wp-json\/wp\/v2\/media?parent=4331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}